Hire Remote IT Support Experts
To resolve network issues, configure operating systems and provide 24*7 support
Why Hire Remote IT Support Staff from India?
There are several reasons why hiring IT support staff from India can be beneficial:
- Cost-effectiveness: The cost to hire on demand IT support staff in India is significantly lower compared to other countries, including the US and UK. This means that businesses can save a lot of money while still getting quality services.
- Availability of skilled professionals: India has a vast pool of skilled IT professionals who are well-educated, trained, and experienced. This means that businesses can easily find and hire the right talent for their IT support needs.
- English language proficiency: English is widely spoken and understood in India, making communication with IT support staff much easier. This ensures that there are no language barriers, and business operations run smoothly.
- Time zone advantage: India is in a time zone that is ahead of most Western countries. This means that businesses can leverage this time difference to provide 24/7 support to their clients and customers.
- Flexibility: Hiring IT support staff from India gives businesses the flexibility to scale their workforce up or down as per their changing requirements.
Overall, outsourcing IT support services to India can be a cost-effective and efficient way to manage IT support functions for businesses of all sizes.
Complex Tech. Effective Support.
IT Support Services
IT Support Services
To ensure that your tech platforms remain effective, the dedicated IT support engineers from India offer round-the-clock IT support, including a personalized IT help desk, ensuring that your business never experiences any downtime.
Cloud Computing
Our technical support specialists are well-equipped to assist your company with our cloud managed IT services, whether you are a cloud-based firm or upgrading from a traditional system. They possess expertise in working with cloud applications.
Troubleshooting Support
Hardware and software glitches are inevitable in any organization, but outsourcing troubleshooting support from our India-based team can help you swiftly resolve technical issues and avoid prolonged downtime.
Technical Consulting
If you have a tech platform that needs upgrades or a legacy infrastructure that isn't keeping up with your business growth, our dedicated team of tech support engineers in India can handle such tasks. With over 1,100 completed jobs, they have the necessary expertise and experience.
Network Monitoring
The technology requirements of modern businesses demand continuous monitoring to ensure smooth operations. Our remote IT experts in India provide round-the-clock support to ensure your network is always in perfect shape. Our experts specialize in monitoring networking components such as routers, firewalls, servers, and virtual machines.
Network Security Solutions
A strong and secure network is crucial to protect against potential attacks, especially with evolving regulations surrounding customer data protection. Our IT support staff, located in India, are well-equipped to ensure the safety of your network and data.
SQL Server Consulting
Our SQL Server consultants follow industry best practices throughout the development life cycle of your technology, regardless of whether it is proprietary or not. Their aim is to ensure that your SQL server can handle all kinds of queries without any issues.
Data Storage Solutions
The management and storage of data are crucial for any business, regardless of whether it is the core of its operations or not. Our team of online tech support staff in India can provide efficient data solutions to meet your business needs.
Data Backup & Recovery
Your business data is crucial, regardless of your industry. Our team of technical support engineers in India can assist you in creating a reliable backup system for data recovery, troubleshooting, management, and other data-related issues.
Industries Served By Our IT Professionals
Education
Finance
Healthcare
Manufacturing
Media & Entertainment
Retails & Ecommerce
Travel & Hospitality
Insurance
Why Outsource IT Support Services to India
Largest Talent Pool
India produces around three million engineering graduates every year, which makes it the world leader in IT support outsourcing.
Dedicated Staff
Our team of remote IT support engineers are employed on a full-time basis, providing you with the assurance that you have a dedicated staff member at your disposal.
Cost Savings
Outsourcing IT support services can result in significant cost savings as compared to hiring local IT experts who command high remuneration.
Benefits of Hiring Technical Support Engineers
There are numerous advantages and benefits associated with outsourcing IT Support Staff from India.
Committed Developers
You can choose a dedicated It Support Engineers who will work solely for you, and you can keep track of their work on an hourly basis, unlike a freelancer.
Good Value for Money
You can pay solely for your dedicated front-end developers while also utilizing the knowledge and skills of our team of over 100 It Support Engineers.
T-shaped Skills
Our Engineers employ their vast expertise and work in conjunction with other specialists to enhance the quality of your project.
Zero Overheads
You can cut down on expenses related to office rent, software and hardware, infrastructure charges, etc., as we bear these costs.
Varied Experience
You have the flexibility to select junior, mid-level, or senior It Support Engineers from our extensive in-house development resources.
Select From Our Three Uncomplicated Hiring Models
Dedicated Model
You will be provided with a dedicated It Support Engineers who will work exclusively for you. You will have complete control over the developer and the project.
Team Model
You can avail the advantages of an entire team with diverse skill sets in various domains while paying for a single resource.
Full Time/Part Time or Ad-hoc
You have the flexibility to select the It Support Engineers hiring option that suits your workload, including 8-hour/day, 4-hour/day, or ad-hoc.
What Our Clients Say
Testimonials
Ravi Verma
Client
It was our first project with Sjain Ventures. They gathered all our requirements and delivered us the exact project in no time. Looking forward to work more with them. Gladly recommend them to businesses looking for the best IT development agency.
Hemant Kumar
Client
We decided to work with Sjain Ventures on our project because they have been building customize software to fix unique problems. They came highly recommended by all their clients, and they have a track record of fully understanding the client’s requirements and delivering exactly what is needed.
Mayank Hirkane
Client
Sjain Ventures’s experience in developing robust software is a valuable asset in support of our app development requirements. We have worked closely with them over the past five months to come to a cost-effective solution that suits our requirements.
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FAQ's
We operate with a 24/7 work model and our team of professionals is available to work according to your preferred schedule and convenience.
Our IT support team possesses a diverse set of skills that encompasses various fields such as cloud computing, technical troubleshooting, network monitoring, technical consulting, security solutions, and more.
We understand the diverse needs of businesses and have made it easy to scale up or down as needed. Simply send us an email to adjust your resources at any time.
Interacting with your dedicated tech support staff is made easy and convenient through various communication channels such as phone, email, instant messaging, video conferencing, Skype, and MS Teams, Zoom, Google meet etc.
Our security measures comply with the regulations of various regions including EU’s GDPR, Canada’s PIPEDA and US’ ECPA. Moreover, to ensure confidentiality, all our employees are required to sign a non-disclosure agreement (NDA).
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